There are three big opportunities leaders have to create winning teams. As leaders do these three things, they’ll find their teams
are more engaged, more satisfied, more productive, and higher performing.
1. Be aware of the differences people are bringing to the “game”—both in the positive and the negative context. A leader is someone who can create a culture that manages the negatives and emphasizes the positives across all team members.
2. Create a culture of caring. As a leader, pay attention to group dynamics as much as individual ones and intervene quickly and directly when the group culture is starting to mock, minimize or abuse one person’s investment.
3. Call out positive investments quickly and consistently by individuals and teams as a whole. Celebrate those wins while simultaneously holding those team members, and the team generally, accountable for the right Score.
Investment is part of the ACT pillar in the Human Achievement Process. It is difficult to ACT and keep on acting if the consequence of your actions is that your investments are repeatedly minimized or abused.