Leadership Academy

Leadership and Trust - Achieve

To Lead Effectively, Build Trust

academy

Most leaders intuitively understand that trust matters in a team. Yet they may not recognize how deeply that the level of interpersonal trust with and within their teams actually affects their levels of engagement and performance. In this course you’ll learn to see and nurture those critical connections. In this course we’ll talk about how engagement and performance in a team are rooted in trust. You’ll also learn how trust in a team can be positively impacted by balancing vulnerability and efficiency at both the individual and team level.

This course is part 4 of a 4-course series that deconstructs the aspect of Leadership and Trust with the backdrop of the 16 Elements and the 6 Pillar Human Achievement Process. For an overview of these frameworks, visit the 16 Elements Academy here (opens in a new window).

Lesson 1

Introduction

course objectives

  • Recognize that engagement and performance in a team are rooted in trust.

  • Recognize that trust in a team can be positively impacted by balancing vulnerability and efficiency at both the individual and team level.

Introduction to Trust and the Achieve Pillar

It’s a leader’s job to be a champion of achievement. Leaders who build trust will find teams willing to follow and execute on that vision.

Lesson 2

Impact and Trust

The Impact Formula

Helping your team members find meaning in what they do, as well as ensuring they are connecting to contributions, will make them recognize where they are making an impact.

reflection activity

Impact and Trust

Are your team members finding meaning in their work? If so, how would you even know?

(Optional) Only used to send you your response.
Consider the meaning your team members find in their work as you answer the following questions.
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Lesson 3

Growth and Trust

Trust Before Growth

You always have the opportunity and responsibility to help your team grow individually as well as collectively. What can you do to nurture different members of your team?

reflection activity

Growth and Trust

Trust and meaningful growth are coupled together. As a leader, consider how you can nurture the various “parts” of your team, building trust and growing together.

(Optional) Only used to send you your response.

Consider how you can nurture your team as you answer the following questions.

Using the analogy of a jungle tree, consider ways you can nourish the four parts of your team.

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Lesson 4

Value and Trust

Conversation and Connection

One important way to build trust with your team is to understand what they value. Ask them about their values and share what you value as well.

reflection activity

Value and Trust

Your Team’s Values

Set a goal to include a work values discussion with your colleagues or direct reports. Remember to ask the three questions:

  1. What do you value?
  2. Why do you value it?
  3. Where did that value come from?

Look for opportunities to connect what your team members value with what the organization values. Identifying the connection of team members with the organization values can provide a powerful sense of motivation and engagement.

How Your Team Sees Your Values

For your part, consider how your behaviors would be interpreted as values by those you work with. Consider how you interact with others (personally and over email), how you run meetings, and other aspects of your leadership style. With that in mind, answer the questions below.

(Optional) Only used to send you your response.
Consider how you interact with others (personally and over email), how you run meetings, and other aspects of your leadership style. With that in mind, answer the questions below.
This field is for validation purposes and should be left unchanged.

Lesson 5

Renewal and Trust

Surprising Results

Does your team have time to renew? What is your strategy to help them re-energize and get back on their feet?

reflection activity

Renewal and Trust

We all have an inner compass. It nudges us toward our inner, personal identity and purpose. We can also gauge whether our energy is increasing or decreasing. Watch the following video, then respond in the space below.

(Optional) Only used to send you your response.
Consider your team’s energy as you answer the following.
Think of your team’s energy reserves like a fuel gauge. How would you rate their overall energy level?

Keep in mind the different energy types as you answer the question below.

  • Physical (the energy to do)
  • Mental (the energy to think)
  • Emotional (the energy to connect)
  • Social (the energy to belong
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Lesson 6

Trust Creates Meaning

Summary of Trust and the Achieve Pillar

By utilizing the elements of Impact, Growth, Value, and Renewal, trust-building leaders can help their teams experience a sense of meaning and contribution, find additional sources of motivation, connect to meaningful rewards, and avoid burn out.

Lesson 7

Leadership and Trust Conclusion

Increasing Engagement and Performance

Building trust is what happens when leaders shift from thinking about “me” to thinking about “we” as they create an environment where their team members can thrive.

As you build trust within your team, your team members will be more engaged, more productive, and realize their full potential.

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