Leadership Academy
Leadership and Trust - Assemble
To Lead Effectively, Build Trust
academy
Most leaders intuitively understand that trust matters in a team. Yet they may not recognize how deeply that the level of interpersonal trust with and within their teams actually affects their levels of engagement and performance. In this course you’ll learn to see and nurture those critical connections. In this course we’ll talk about how engagement and performance in a team are rooted in trust. You’ll also learn how trust in a team can be positively impacted by balancing vulnerability and efficiency at both the individual and team level.
This course is part 2 of a 4-course series that deconstructs the aspect of Leadership and Trust with the backdrop of the 16 Elements and the 6 Pillar Human Achievement Process. For an overview of these frameworks, visit the 16 Elements Academy here (opens in a new window).
Lesson 1
Trust and the Assemble Pillar
course objectives
- Recognize that engagement and performance in a team are rooted in trust.
- Recognize that trust in a team can be positively impacted by balancing vulnerability and efficiency at both the individual and team level.
Introduction to Trust and Assemble
Trust-building leaders help their team overcome obstacles and constraints, balance being both caring and candid as a mentor, and intentionally create a work environment that provides efficient access to resources and collaboration.
Lesson 2
Relationship and Trust
Building With the Elements
Amazon has mastered the art of building relationships.
What can you learn as a leader from Amazon about building relationships with your customers and team?
reflection activity
Relationship and Trust
Part 1: Consider how those you lead view you. Answer the questions as you best you can from their perspective.
Part 2: Choose one individual at work with whom you can improve your relationship the most. Next, select one of the areas described to invest in the relationship. As you focus on the relationship, determine how you will provide better access to resources, offer coaching and mentoring, or change the environment in a way that helps them think about and/or perform their job better.
Activity: Relationship and Trust
Lesson 3
Space and Trust
Resources and Obstacles
One responsibility a leader has is ensuring that their team has the Space needed to do their job. Doing so will increase trust between the leader and their team.
reflection activity
Space and Trust
Think of an objective or project that you are currently working toward. Build a Space strategy by anticipating constraints.
Activity: Space and Trust
Lesson 4
Mentor and Trust
Being Caring and Candid
At times you may play the role of Mentor. Trust is a key ingredient as you take this role to help your team reach their potential.
reflection activity
Mentor and Trust
Where would you fall on the continuum between being a leader who is caring and a leader who is candid? Reflect on how those you work with or lead see that balance. What can you do to better balance the two as you mentor others?
Activity: Mentor and Trust
Lesson 5
Environment and Trust
Building Intentional Space
Consider the environment your team works in… How you organize that environment can inhibit or improve engagement and trust.
reflection activity
Environment and Trust
How you intentionally organize your environment will go a long way toward building trust and improving your team’s engagement and performance. Consider what in your current environment either supports or limits your team in their work.
Activity: Environment and Trust
Lesson 6
BEing a Trust-Building Leader
Summary of Trust and the Assemble Pillar
Trust-building leaders help their team as they mentor them to build relationships, provide resources to help them succeed, and intentionally shape the work environment.
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