Part of the ENPS survey is the open-ended question asking “why” they selected the rating they did.
The thoughtful analysis of those answers is where most of the real value is found.
This is where you’ll discover feedback around the drivers of dissatisfaction, or conversely why your happy employees are so happy!
You’ll be able to access all of those answers from this page.
If you’ve gotten your results and would like further help in understanding what they mean, or if you’d like help knowing what you can do to optimize Team Satisfaction to create the strongest probability of success, we’re here to help!
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