Employee satisfaction is closely tied to performance. When satisfaction levels rise, productivity, customer service, and profits tend to rise too. Employee turnover slows down and it becomes easier to recruit new talent. See how your team, leadership, and shareholders can benefit from a company culture that emphasizes employee satisfaction.
INTERNATIONAL SPEECH COMPETITION: I’M HUNGRY FOR BUGS
A couple of years ago, I gave this speech at the Toastmasters Area D4 International Speech Competition titled “I’m hungry for bugs.” Rest assured, there’s a point, but you have to wait for it (spoiler below)…
P.S. Sorry for the bad lighting, but it gets better.
Unfortunately, we tend to not feed those things we care the most about in life. Things like:
Our dreams and passions
Our physical well-being
Our child-like sense of wonder
Or sometimes even worse…
Our relationship with our children
Our relationship with our parents
Our relationship with our spouse
Reflect for a moment on your own life, and I bet you’ll find there’s something you care deeply about that you haven’t fed for quite some time.
Usually these are things that are close to you. Scarcity is what drives perceived value, so we tend to undervalue (at least in our daily behaviors) those things that are closest to us or to which we have the most immediate access. So if you’re wise, you’ll pay close attention to those things closest to you and be sensitive to when they might need feeding.
Because the one reality you can bank on—one true principle foundational to life—is that if you stop feeding something, it will die.
So the question is, what are you not feeding?
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If you want your customers to be happy, you need to think about employee satisfaction. When employees like their workplaces, they are more effective at their jobs and provide better customer service. Learn more about the link between the employee and customer experience and how to measure employee satisfaction.
Company culture affects everything your company does. Research has shown that culture has a strong impact on employees, job seekers, customer service, and more. If your culture is lacking, your employee satisfaction and overall performance will suffer. Learn how to cultivate a strong company culture that motivates people to apply for jobs, stay, and give their best effort.
Employee Satisfaction and Quiet Quitting: How Is Your Organization Doing? articles Many leaders are panicking about the “quiet quitting” movement. For employers, …
If you’re disengaged at work, you may be cheering for “quiet quitters” who aim to focus more on other parts of life. But you still have this niggling sense that something is off. Is quiet quitting really the answer to your lingering unhappiness? What happened to achievement?