Employee satisfaction is closely tied to performance. When satisfaction levels rise, productivity, customer service, and profits tend to rise too. Employee turnover slows down and it becomes easier to recruit new talent. See how your team, leadership, and shareholders can benefit from a company culture that emphasizes employee satisfaction.
It’s all about attitude
The following is a video of Porter Ellett, a student at Wayne High School in Utah. Porter lost the use of his arm in an automobile accident when he was four and recently chose to have it amputated.
But rather than giving up sports he loved—basketball and baseball, for instance—he stuck to them, determined to not let people tell him no. Of Porter, his basketball coach says, “He’s the perfect example of how far attitude can take you,” and “it’s not what happens to you, it’s how you react to it and how you deal with it that matters in life.”
Porter is a lead scorer on his basketball team and is a pitcher and first baseman on his baseball team.
Porter is another example that we should relentlessly pursue our dreams in spite of whatever disability we might have that would otherwise stand in our way. The future is only what we make it to be.
There’s another great video with an interview of Porter here.
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If you want your customers to be happy, you need to think about employee satisfaction. When employees like their workplaces, they are more effective at their jobs and provide better customer service. Learn more about the link between the employee and customer experience and how to measure employee satisfaction.
Company culture affects everything your company does. Research has shown that culture has a strong impact on employees, job seekers, customer service, and more. If your culture is lacking, your employee satisfaction and overall performance will suffer. Learn how to cultivate a strong company culture that motivates people to apply for jobs, stay, and give their best effort.
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