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YOUR JOURNEY: ACCOUNT OWNER!
First of all, welcome! You’re here… you made it. We think that’s awesome, and we’re so glad to see you.
Whether you’re the leader of the group or the owner of the company, you must be important… after all, you’re the account owner! That means somehow you’re in charge of this expedition!
You have responsibilities and oversight over the team’s mission and your collective journey.
We want you to know that you’re not alone. We’re excited to partner with you in this responsibility. We care about your journey, and we care about your people.
Together you’re doing important and valuable work, and that kind of work is always hard.
It’s especially difficult when doing that work involves other people. And the more people that are involved, the harder it is!
People are complex, and there’s a lot that goes into their ability to be engaged, productive and high-performing.
To get where you want to go and achieve what you’re capable of achieving, you need them to be engaged and high performing. That’s what we’re here to help with.
Now you probably have a bunch of questions.
We’ve prepared this page to answer some of the most common questions. But if you don’t find your answers here, let us know by going to the Support page. Otherwise, let’s get going!
getting your team on board!
GETTING YOUR TEAM ON BOARD
IDENTIFYING WHO GETS ACCESS
The "Everyone" Approach
One of the first things we want to do is get your team into their accounts and engaged in this journey with you.
Of course we think the best way to do this is to give everybody access. That way nobody feels left out, everybody’s journey is given equal importance, and you have the ability to generate reports across the broadest employee set as possible. There’s a lot of value in that.
The more team members you have using the assessments, the more data you have access to. The more data you have access to, the more insights you’ll be able to get.
You’ll be able to segment that data and generate reports across teams, departments, locations, tenure, and other aspects you decide to track, which will give you the insights you need to optimize the journey.
The "Staged Rollout" Approach
If you’re more of a staged-r