Employee satisfaction is closely tied to performance. When satisfaction levels rise, productivity, customer service, and profits tend to rise too. Employee turnover slows down and it becomes easier to recruit new talent. See how your team, leadership, and shareholders can benefit from a company culture that emphasizes employee satisfaction.
PRINCIPLE BASED LEADERSHIP
We all are given opportunities to lead. Some lead vast organizations, others small teams, and still others, a family.
A leader is one who is so clearly focused on the destination that they’re able to direct the paths of others. A leader helps you see where you are, where you need to go, and then points you in the right direction.
While a manager steers you every step of the way, the leader steps back to let you work. A leader lets you manage for yourself the specific pitfalls that might confront you as you trek your daily path onward, instructing less on the “how” and more on the “why.”
A good leader sees the principles that lie at the heart of every issue and instructs on those principles as they’re naturally encountered. Learning principles as they’re practically applicable makes them easier to remember.
What’s more, the power of this kind of principle-based leadership is that it is freeing.
Over time, those you lead learn the bulk of the most common principles, and are thereby able to govern themselves. A good leader often does less over time, whereas a manager must toil every step of the way.
This becomes a valuable asset within your organization (even if it’s only a family), for there are times when decisions will have to be made and you are not around. But those who have been properly led by principles will more often make the same decisions whether you’re there or not, for they know the “why” behind your decisions.
So whomever you lead, make sure to lead by principles. The next time you’re tempted to instruct on “how,” consider if the future payoff won’t be greater if you instead focus on the “why” and let them figure out the details.
with someone who might need it
If you want your customers to be happy, you need to think about employee satisfaction. When employees like their workplaces, they are more effective at their jobs and provide better customer service. Learn more about the link between the employee and customer experience and how to measure employee satisfaction.
Company culture affects everything your company does. Research has shown that culture has a strong impact on employees, job seekers, customer service, and more. If your culture is lacking, your employee satisfaction and overall performance will suffer. Learn how to cultivate a strong company culture that motivates people to apply for jobs, stay, and give their best effort.
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If you’re disengaged at work, you may be cheering for “quiet quitters” who aim to focus more on other parts of life. But you still have this niggling sense that something is off. Is quiet quitting really the answer to your lingering unhappiness? What happened to achievement?