Employee satisfaction is closely tied to performance. When satisfaction levels rise, productivity, customer service, and profits tend to rise too. Employee turnover slows down and it becomes easier to recruit new talent. See how your team, leadership, and shareholders can benefit from a company culture that emphasizes employee satisfaction.
The importance of opposition
Today one of my favorite bloggers and business thinkers, Seth Godin, posted an interesting post in his Blog titled “The forces of mediocrity.” He describes how you’d expect that when you’re doing something right, smart, valuable, or constructive, that people would line up behind you. But, in fact, the opposite is true. He points out that as you start to make progress, that’s usually when you begin to meet resistance. The forces of mediocrity will align to stop you.
I touch upon this in “It’s not the critic who counts,” but it’s like crabs in a bucket. If you put a bunch of crabs in a bucket, even though each has the “potential” to climb out, none of them can, because the others surrounding them pull them back down.
Often our progress is thwarted by the efforts of those who surround us (even if inadvertently). This is why mediocrity abounds all around us. It’s why there are so few who find a way to stand out from the crowd and become “remarkable.”
But there must be opposition. If there were no opposition, there would be no value. The whole mechanism of excellence, progress, and success becomes void without that single, seemingly contradictory principle of opposition.
Newton’s law of motion states that “Every action has an equal and opposite reaction.” It’s not that the laws of the universe are conspiring against us, but rather that without opposition, excellence would cease to exist.
A kite cannot fly without the opposing force of the string holding it to the ground.
One of my previous (and highly respected) bosses, Darl McBride, once told me, “You always seem to get the most flak the closer you get to your target.”
It’s true, often the amount of resistance you encounter can be a direct measure of your progress, and persistence is the only way past it. Don’t give up, don’t quit, and don’t lose hope just because you find things become tough. Things of value are never easy, whether you’re talking about relationships, parenthood, business, physical conditioning, or any other critical area of your life. If it’s valuable, it won’t be easy to obtain. It all requires an unending sense of “stick-to-it-iveness.”
with someone who might need it
If you want your customers to be happy, you need to think about employee satisfaction. When employees like their workplaces, they are more effective at their jobs and provide better customer service. Learn more about the link between the employee and customer experience and how to measure employee satisfaction.
Company culture affects everything your company does. Research has shown that culture has a strong impact on employees, job seekers, customer service, and more. If your culture is lacking, your employee satisfaction and overall performance will suffer. Learn how to cultivate a strong company culture that motivates people to apply for jobs, stay, and give their best effort.
Employee Satisfaction and Quiet Quitting: How Is Your Organization Doing? articles Many leaders are panicking about the “quiet quitting” movement. For employers, …
If you’re disengaged at work, you may be cheering for “quiet quitters” who aim to focus more on other parts of life. But you still have this niggling sense that something is off. Is quiet quitting really the answer to your lingering unhappiness? What happened to achievement?
Most pianists understand the importance of "Middle C" in orienting themselves as they begin to play. In leadership “middle C” represents compassion – both the ability and the desire to feel for and with those you are called to lead.