Employee satisfaction is closely tied to performance. When satisfaction levels rise, productivity, customer service, and profits tend to rise too. Employee turnover slows down and it becomes easier to recruit new talent. See how your team, leadership, and shareholders can benefit from a company culture that emphasizes employee satisfaction.
WAITING FOR SUPERMAN PREMIERES THIS WEEK
The movie Waiting for Superman premieres this week in select cities. I’m gravely disappointed that none of those cities are near me.
If you haven’t yet heard of Waiting for Superman, you can read more about it here.
In short, it’s a movie about how badly we’re failing with our school system. It’s being heralded as one of the greatest documentaries of all time.
Our schools are the incubators of the future, and right now they’re scarcely lukewarm. Our nation’s education ratings are among the lowest of all developed countries.
There are many compelling, astounding, and enraging stories in Waiting for Superman.
At the heart of this issue are some of the primary problems with our school systems: we cannot fire teachers who need to be fired; and we cannot promote or reward the teachers that deserve it.
One of these is the story of Michelle Rhee, a “warrior woman” (as Oprah Winfrey called her) who is creating chaos in Washington by simply firing teachers that aren’t cutting it. But of course labor unions, in their “wisdom,” are battling her and preventing such radical changes.
Incentives, carrots and sticks, rewards and punishments are such a fundamental element in any system that seeks to improve. What happens when you remove those elements? Stagnation. And that’s just what our educational scores are showing.
Waiting for Superman is bound to be a movie behind which people will rally. It touches upon a nerve, often a raw one, in our society. Education is killing creativity (here).
None of the answers are easy, but it’s time to explore them. It’s time for far more attention to be devoted to it.
You’ll be hearing much more from me on this topic in the near future.
In the meantime, the book Waiting for Superman is now available in digital format on Amazon, Barnes and Noble, Borders, IndieBound, Powells.com, and I just purchased a copy for the iPad on Apple’s iBooks.
with someone who might need it
If you want your customers to be happy, you need to think about employee satisfaction. When employees like their workplaces, they are more effective at their jobs and provide better customer service. Learn more about the link between the employee and customer experience and how to measure employee satisfaction.
Company culture affects everything your company does. Research has shown that culture has a strong impact on employees, job seekers, customer service, and more. If your culture is lacking, your employee satisfaction and overall performance will suffer. Learn how to cultivate a strong company culture that motivates people to apply for jobs, stay, and give their best effort.
Employee Satisfaction and Quiet Quitting: How Is Your Organization Doing? articles Many leaders are panicking about the “quiet quitting” movement. For employers, …
If you’re disengaged at work, you may be cheering for “quiet quitters” who aim to focus more on other parts of life. But you still have this niggling sense that something is off. Is quiet quitting really the answer to your lingering unhappiness? What happened to achievement?