Employee satisfaction is closely tied to performance. When satisfaction levels rise, productivity, customer service, and profits tend to rise too. Employee turnover slows down and it becomes easier to recruit new talent. See how your team, leadership, and shareholders can benefit from a company culture that emphasizes employee satisfaction.
WHO I AM MAKES A DIFFERENCE
Today my son forwarded me an email with link to a movie that had been forwarded to him. I’ve gotten rather adept at ignoring email forwards, because they tend to generally not score well on my “signal to noise” radar.
But he also doesn’t forward me many emails. I took a chance and watched the movie, and was touched. It’s a true story, told by Helice Bridges, who has been sharing it for more than 20 years.
So I share it with you, with my recommendation that there’s more signal here than noise, and with the reminder that you make a difference.
Read the transcript:
A teacher in New York decided to honor each of her seniors in high school by telling them the difference they each made. Using a program developed by Helice Bridges of Del Mar, California, she called each student to the front of the class, one at a time. First she told them how the student made a difference to her and the class. Then she presented each of them with a blue ribbon imprinted with gold “Who I Am Makes a Difference.”®
Afterwards the teacher decided to do a class project to see what kind of impact recognition would have on a community. She gave each of the students three more ribbons and instructed them to go out and spread this acknowledgment ceremony. Then they were to follow up on the results, see who honored whom and report back to the class in about a week. One of the boys in the class went to a junior executive in a nearby company and honored him for helping him with his career planning.
He gave him a blue ribbon and put it on his shirt. Then he gave him two extra ribbons, and said, “We’re doing a class project on recognition, and we’d like you to go out, find somebody to honor, give them a blue ribbon, then give them the extra blue ribbon so they can acknowledge a third person to keep this acknowledgment ceremony going. Then please report back to me and tell me what happened.”
Later that day the junior executive went in to see his boss, who had been noted, by the way, as being kind of a grouchy fellow. He sat his boss down and he told him that he deeply admired him for being a creative genius. The boss seemed very surprised. The junior executive asked him if he would accept the gift of the blue ribbon and would he give him permission to put it on him. His surprised boss said, “Well, sure.”
The junior executive took the blue ribbon and placed it right on his boss’s jacket above his heart. As he gave him the last extra ribbon, he said, “Would you do me a favor? Would you take this extra ribbon and pass it on by honoring somebody else? The young boy who first gave me the ribbons is doing a project in school and we want to keep this recognition ceremony going and find out how it affects people.”
That night the boss came home to his 14-year-old son and sat him down. He said, “The most incredible thing happened to me today. I was in my office and one of the junior executives came in and told me he admired me and gave me a blue ribbon for being a creative genius. Imagine. He thinks I’m a creative genius. Then he put this blue ribbon that says ‘Who I Am Makes A Difference’ on my jacket above my heart. He gave me an extra ribbon and asked me to find somebody else to honor. As I was driving home tonight, I started thinking about whom I would honor with this and I thought about you. I want to honor you.
“My days are really hectic and when I come home I don’t pay a lot of attention to you. Sometimes I scream at you for not getting good enough grades in school and for your bedroom being a mess, but somehow tonight, I just wanted to sit here and, well, just let you know that you do make a difference to me. Besides your mother, you are the most important person in my life. You’re a great kid and I love you!”
The startled boy started to sob and sob, and he couldn’t stop crying. His whole body shook. He looked up at his father and said through his tears, “I was planning on committing suicide tomorrow, Dad, because I didn’t think you loved me. Now I don’t need to.”
Note: Thank you for being here. Remember, you matter and you can make a difference. Please share this post with someone else and come back for more.
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