Employee satisfaction is closely tied to performance. When satisfaction levels rise, productivity, customer service, and profits tend to rise too. Employee turnover slows down and it becomes easier to recruit new talent. See how your team, leadership, and shareholders can benefit from a company culture that emphasizes employee satisfaction.
THE ART OF BARRIER-BUSTING
Late last night I was at the gym working on my shoulders and pondering an interesting aspect of weight lifting.
In weight lifting, you work and work to overcome a plateau, a particular weight barrier, only to be immediately confronted with another one. And no sooner have you overcome that, when you hit yet another.
In weight lifting, that’s the whole point—to slowly increase your strength by forcing yourself to overcome a never-ending succession of barriers. That’s how you build muscle. That’s how you get stronger. And you go into it with that understanding.
It’s no different with life. You’re never going to reach a point where suddenly you stop encountering barriers. It’s just not going to happen. You’ll no sooner overcome one then you’ll find that there’s another one just waiting for you.
But by overcoming a continuous succession of barriers in life we become stronger emotionally, mentally, spiritually, socially, and often physically. As I describe in my post “The importance of opposition,” without this pattern of barriers, we would be a completely incompetent people.
So we can stop being riveted on the barrier in front of us, stop complaining about how hard it might be, stop being intimidated and held back by the perspective that there’ll be more. Whether in life, in business, or in anything else, each barrier we face is an opportunity to perfect the talent of barrier-busting, leaving us continually more capable and more prepared for what life may bring in the future.
One who avidly avoids obstacles robs themselves of that growth, ensuring their inevitable failure when life deals a substantial blow.
Like a weight lifter, if we approach life with that understanding, our obstacles gain perspective. It’s easier to persevere and sustain hope through adversity. We begin to see things differently and realize that obstacles are opportunities.
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If you want your customers to be happy, you need to think about employee satisfaction. When employees like their workplaces, they are more effective at their jobs and provide better customer service. Learn more about the link between the employee and customer experience and how to measure employee satisfaction.
Company culture affects everything your company does. Research has shown that culture has a strong impact on employees, job seekers, customer service, and more. If your culture is lacking, your employee satisfaction and overall performance will suffer. Learn how to cultivate a strong company culture that motivates people to apply for jobs, stay, and give their best effort.
Employee Satisfaction and Quiet Quitting: How Is Your Organization Doing? articles Many leaders are panicking about the “quiet quitting” movement. For employers, …
If you’re disengaged at work, you may be cheering for “quiet quitters” who aim to focus more on other parts of life. But you still have this niggling sense that something is off. Is quiet quitting really the answer to your lingering unhappiness? What happened to achievement?