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  • Orbits for Customer Engagement

    Posted by Rusty Lindquist on April 20, 2023 at 7:29 pm

    Our customers tend to traverse the same stages of disengagement that we do. By understanding the Orbits model, and the science behind engagement, we can optimize for customer experience in a way that increases engagement, increases LTV, reduces churn, and creates highly satisfied, highly engaged customers.

    This discussion thread will focus on applying this model to customer engagement.

    Rusty Lindquist replied 10 months, 2 weeks ago 1 Member · 0 Replies
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