• Orbits

  Orbits for Customer Engagement

  Posted by Rusty Lindquist on April 20, 2023 at 7:29 pm

  Our customers tend to traverse the same stages of disengagement that we do. By understanding the Orbits model, and the science behind engagement, we can optimize for customer experience in a way that increases engagement, increases LTV, reduces churn, and creates highly satisfied, highly engaged customers.

  This discussion thread will focus on applying this model to customer engagement.

  Rusty Lindquist replied 1 year, 7 months ago 1 Member · 0 Replies
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