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The Five Voices

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  1. INTRODUCTION

    Creating a Chorus of Engagement
  2. The 5 Voices - An Overview
  3. WHAT ARE THE 5 VOICES?
    Getting Everyone on the Same Page
  4. Whose are the 5 Voices, and What Do They Want?
  5. A COMMON DISCONNECT
    Building for "Within," Striving for "Between"
  6. Voices From Outside
  7. Voices From Inside
  8. CRAFTING CONNECTIONS
    The Role of Culture in Connection
  9. The Cognitive Basics of See / Do / Get
  10. GETTING THE RIGHT RESULTS
    Does Anyone Want This?
  11. Assembling Teams to Respond to Prospects
  12. Bringing Opportunities to Markets and Customers
  13. Meaningful and Measurable Results
  14. CONCLUSION
    Concluding the Five Voices
The Five Voices The 5 Voices – An Overview
Lesson 2 of 14
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The 5 Voices – An Overview

Rusty Lindquist

In any organization, there are five voices. They are the voices of the market, the customer, the organization, the leader, and the employee. 

By focusing on the interplay between these voices, rather than listening to only one voice at a time, organizations will see increased engagement, satisfaction, and performance. 

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