Leaders who ask for help, admit to limitations, and accept correction from others show the vulnerability that builds both safety and trust. But be mindful not to let vulnerability threaten performance. Vulnerability without accountability is a recipe for disaster.

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Reflection is critical to learning. It taps into our Spiritual Intelligence, an inner awareness below the level of consciousness. It triggers emotions which act as cognitive markers to facilitate memory. The science shows these activities will increase both memory and understanding, so we recommend that you truly invest in them.